Setting Up User Rights

To use Dealer Gateway to its fullest extent, the ESN/PIP user that communicates with Dealer Gateway must have the proper rights. Your admin must grant these rights in e-admin for each Dealer Gateway user:

Items (Applies to Equipment, Parts, and Supplies)
Table	Description	View	Edit	Create	Delete
APVendors	A/P Vendors	v
ICCategories	I/C Categories	v
ICEquipmentCodes	I/C Equipment Codes	v
ICInventoryCodes	I/C Inventory Codes	v
ICItems	I/C Items	v	e	c
ICItemNotes	I/C Item Notes	v	e	c
ICMakes	I/C Makes	v
ICModelCategories	I/C Model Categories	v
ICModels	I/C Models	v	e	c
ICSalesCodes	I/C Sales Codes	v
ICServiceCodes	I/C Service Codes	v
ICUnits	I/C Units	v		c

Meters
Table	Description	View	Edit	Create	Delete
MTMeterReadings	Meter Readings	v		c
MTMeterTypes	Meter Types	v
SCEquipments	Service Equipment	v

Service
Table	Description	View	Edit	Create	Delete
ARCustomers	A/R Customers	v
MTMeterTypes	Meter Types	v
SCCalls	Service Calls	v	e	c
SCCallNotes	Service Call Notes	v	e	c
SCCallTypes	Service Call Types	v
SCCancelCodes	Service Cancel Codes	v
SCEquipments	Service Equipment	v
SCProblemCodes	Service Problem Codes	v
SCRepairCodes	Service Repair Codes	v
SCReports	Service Reports	v
SCTechnicians	Service Technicians	v
ShOnHoldCodes	Shared On Hold Codes	v

If you need more information on how to grant rights in e-admin, see the Security topic in the e-admin help.