Release Support Ends July 31, 2026Release Support Ends July 31, 2026
After July 31, 2026, ECI will no longer support this version of e-automate, and this version of the online help will no longer be updated. ECI recommends upgrading to the current release. Contact your account manager for more information.

Backing Up a Database

Backing up your database preserves a copy of the database at a specific point in time. E-admin saves the copy of the backup to the location specified during the backup process. E-admin remembers the different locations in which you a have backup of your database so you can reuse the paths associated with your backups.

Log in to e-admin.

From the E-admin window, select the database you want to backup.

From the Company menu, select Maintenance > Backup database....

E-admin displays the Enter Admin Password window. In the Admin password for [Company ID] field, enter the appropriate admin password.

Click [OK]. If the password is valid, e-admin displays the Backup Database Location window.

backupName.jpg
 

In the Backup Location field, make no change to use the path displayed or change the path by doing one of the following:

To use the default SQL server backup file location, click the Restore to SQL server default icon (the green arrow icon to the right of the Backup location field).

To specify a different backup file location at the time you select a file name, proceed to the next step; you can use the ellipsis icon (...) to the right of the File name field to navigate to an existing path location. If you select a different path without specifying a file name, e-admin will update the Backup location field with the path you select.

In the File name field, enter a file name, make no change to use the default file name displayed, or use the ellipsis icon (...) to the right of the File name field to navigate to an existing path and/or file name location.

Note: If you navigate to an existing path but do not select a file name, e-admin will update the Backup location field with the file path you entered. You will still need to enter a file name in the File name field.
Note: You must select an existing directory in which to place the file, and you cannot place the file in a root directory (e.g.,  C:\). If you select a root directory, e-admin will display an error message.
Note: If you use the default file name, which e-admin generates based on the current system date and time, the file name is likely to be unique so as not to overwrite an existing file.

Click [OK] to begin the backup process.

Note: If you specified a file name that already exists in the specified backup file location, e-admin will let you know the backup file already exists. You can click [Overwrite] to acknowledge this message and proceed with the backup, or you can click [Cancel] to terminate the process without overwriting the file.

During the backup process, e-admin displays a Please Wait window.  When e-admin completes the process, e-admin display a "Backup complete" message. Click [OK] to acknowledge this message.  Your database is now backed up.

 

Release Support Ends July 31, 2026Release Support Ends July 31, 2026
After July 31, 2026, ECI will no longer support this version of e-automate, and this version of the online help will no longer be updated. ECI recommends upgrading to the current release. Contact your account manager for more information.

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