Non-supported ReleaseNon-supported Release
ECI no longer supports this version of e-automate, and this version of the online help is no longer being updated. ECI recommends upgrading to the current release. Contact your account manager for more information.

Additional Info – Billing Overage: Single Rates

When billing overages, e-automate uses the following rules for overage billing. e-automate expects beginning and ending meter readings for all billed meters on the contract (these readings can be estimates). Once all meters are collected, e-automate calculates overage charge by meter group. For each meter group, e-automate calculates the difference between the ending and beginning meters to determine the total clicks for all meters in the group. The covered clicks are subtracted by e-automate from the total clicks to determine the billable clicks. If you are billing using a single rate, e-automate then multiplies the rate by the billable clicks and determines the overage charge for the group. If after subtracting the covered from the total there are no billable clicks, there is no overage charge for the group for that period. You still however create a contract invoice to roll the contract forward a cycle. If you are billing base on a service contract you would create an invoice for the base amount.