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Additional Info - Adding Notes to Voided Payments

You can add internal notes to payments and payment reversals.

From the accounts receivable payments list or the accounts receivable console, select the payment reversal.

Right-click and select Notes.

In the Note field, enter your notes.

In the Type field, use the lookup icon to select a note type.

Click [QuickAdd] to add the note to the list of notes.

Note: You can add larger amounts of text by clicking [Add], opening the Add Note window, entering your notes or pasting your notes, selecting a Note type and clicking [OK].

Click [OK] to save your note.