Non-supported ReleaseNon-supported Release
ECI no longer supports this version of e-automate, and this version of the online help is no longer being updated. ECI recommends upgrading to the current release. Contact your account manager for more information.

Recording Vendor Refunds

The Record Vendor Refunds activity is used to apply a vendor refund check against an open accounts payable credit memo. During the Record Vendor Refunds activity, e-automate applies the refund against the credit memo and records a cash receipt in the non-deposited receipts.

Getting to the TransactionGetting to the Transaction

From the Accounting menu, select Accounts Payable > Record Refunds to open the Record Refunds window.

Basic InformationBasic Information

Complete the following fields as appropriate:

Vendor: Name of the vendor from whom you are receiving the refund. The vendor phone number automatically populates.

Undeposited receipts account: Account to which the refund will be debited.

Note: This account is used as a temporary holding place until the deposit is made.

Number: Automatically assigned refund number. You may change the number.

Date: Date you are recording the refund.

Method: Type of payment you are receiving - cash, check, or credit card. If you select Check as the method, e-automate displays the Check No. and Check date fields to be completed.

Note: You can enter check numbers with letters, numbers, or both.

Amount: Amount of the refund.

Note: You do not need to enter a negative number. Enter the amount, press the [TAB] key and e-automate handles the negative.

Unapplied: Amount e-automate calculates that is not yet applied to an invoice.

Apply the refund to a credit memo by doing the following:

Click [Add] to open the Add Refund Details window.

Complete the following fields as appropriate:

Apply to credit memo/invoice: Credit memo for which the refund is being
received.

Note: Be sure to select a credit memo.

Amount to apply: Amount of the refund.

Note: This amount should be entered as a negative amount.

Terms discount amount: Amount of the discount applied to the credit memo.

Terms discount account: Account to be debited with the terms discount amount.

Terms discount department: Department assigned to the credit memo.

Accounts payable account: Accounts payable account.

Click [OK] to save the information and return to the Record Refunds window.

Completing the TransactionCompleting the Transaction

Click [OK] to apply the refund to the selected credit memo and record a cash receipt for deposit.