Non-supported ReleaseNon-supported Release
ECI no longer supports this version of e-automate, and this version of the online help is no longer being updated. ECI recommends upgrading to the current release. Contact your account manager for more information.

Entering License Keys

If you receive a license key from e-automate support, follow these instructions to enter your license key in e-admin.
Note: This topic applies to On Premise Installations only.
Note: To complete these instructions, you must have access to e-admin. If you do not have access to the e-admin server, contact your IT Administrator.

Copy the license key in preparation for pasting it into e-admin's New license key field.
Note: You can select the text and click CTRL+C to copy the license key.

Log in to e-admin.

From the main E-admin window, select File > Licenses to open the Manage Users and Licenses window.
Note: If this window displays a [Download key from Internet] button, do not use it; this option is not supported and has been removed on e-automate release 21.0.

Paste the license key into the New license key field.
Note: If you copied the license key using CTRL+C, click in the New license key field and then click CTRL+V to paste the key into the field.

Click [Update] to have e-admin update your license key.
Note: e-admin displays your license information in the upper left corner. If you have any problems entering your license key, contact e-automate Support.

 

Non-supported ReleaseNon-supported Release
ECI no longer supports this version of e-automate, and this version of the online help is no longer being updated. ECI recommends upgrading to the current release. Contact your account manager for more information.

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