Non-supported ReleaseNon-supported Release
ECI no longer supports this version of e-automate, and this version of the online help is no longer being updated. ECI recommends upgrading to the current release. Contact your account manager for more information.

Resetting the Admin Password

Admin is the only user in your e-automate system when it is installed. When installed the Admin user ID does not have a password associated with it, the password is blank. Best practice recommendation is that you associate a password with the user, Admin, for your database protection. Because the user, Admin is so seldom used it is possible that your company personnel may forget the Admin password. From within e-admin you use the Reset admin password functionality to reset your admin password. Once you have reset the password, you can use the new password when using the Admin user when logging into your e-automate database. If you have multiple e-automate databases, each database can have a different admin user password.

Select the company for which you want to reset the Admin user password.

From the Company menu, select Reset admin password. You can also right-click on the company and select Reset admin password.

E-admin displays the Reset Admin Password window.

In the New admin password for 'Company selected' field, type your new admin user password.

Click [OK] to save your new admin user password.
Note: To leave the password unchanged, click [Cancel].